Client Reviews & Testimonials

"Northern Star has transformed our office environment. The team is professional, reliable, and their attention to detail is exceptional."

"We always arrive on Monday to a spotless office. Northern Star work quietly out of hours and the standard never drops."

"The team has completely taken the stress out of keeping our office presentable. Desks, kitchens, and meeting rooms are always spotless for client visits."

"They’re consistent, reliable and easy to communicate with. Any special requests are handled quickly and the quality of cleaning is always high."

"Northern Star helped us put a proper office cleaning schedule in place after our move. The carpets, washrooms and kitchen areas have never looked better."

"Our staff really notice the difference. The office feels fresher, bins are always emptied, and touchpoints are clearly being sanitised regularly."

"They work around our flexible hours without any fuss. Even on late meetings or events, they adjust and the office is still immaculate the next morning."

"Professional from day one. Clear pricing, detailed checklist and regular check‑ins to make sure we’re happy. We genuinely feel looked after."

"We switched from a national provider and the difference is night and day. Northern Star’s team actually take pride in the details and it shows."

"Communication is excellent and the supervisors are proactive. Any minor issues are resolved straight away and standards stay consistently high."

"They helped us implement a more hygienic routine post‑COVID with extra attention to touchpoints and shared spaces. Staff confidence has definitely improved."

"Spotless workstations, streak‑free glass and a fresh reception every morning. Clients often comment on how clean our office feels when they walk in."

"They quickly understood our hybrid-working pattern and adapted the cleaning rota so desks, meeting rooms and breakout areas are always ready to use."

"Our staff immediately commented on how much fresher the office felt. Carpets, kitchens and washrooms are maintained to a really high standard."

"Northern Star handle three floors of open-plan space for us. They are flexible around events and late meetings and the communication is always spot on."

"Since switching to Northern Star we’ve had far fewer complaints about washrooms and communal areas. They take ownership and solve issues quickly."

"The team are friendly, punctual and respectful of our staff. Desks are sanitised properly and the kitchen is always spotless for the morning rush."

"We needed a contractor who could provide consistent standards across two sites. Northern Star deliver the same quality in both buildings every week."

"Northern Star supported us through a full office refit, handling builders’ cleans and then settling into a regular nightly contract with no fuss."

"They go beyond a basic wipe-down. Keyboards, phones and touchpoints are sanitised properly which has helped reduce sickness in our team."

"Nothing is too much trouble. If we have visitors or board meetings, they adjust the schedule so reception and meeting rooms are immaculate."

"Our previous cleaner kept missing corners. Northern Star carried out a deep clean and then maintained that standard. The difference is obvious."

"We share our building with other tenants and Northern Star coordinate well with everyone. Communal corridors and lifts are always clean and safe."

"They handled key holding and alarm codes professionally from day one. Security procedures are followed and we fully trust them in our offices."

"Communication is excellent. We get regular check-ins and any small issues are resolved quickly without us having to chase."

"Our retail store has never looked better. They understand that clean floors and spotless fitting rooms are crucial for sales."

"The shop is always customer-ready before we open. Shelves, counters and changing rooms are all cleaned to a really high standard."

"Our stockroom and shop floor have never looked better. Floors, fixtures and counters are spotless before customers arrive."

"They keep our aisles, tills and changing rooms immaculate. It really lifts the whole shopping experience for our customers."

"We open every day to gleaming windows, dust-free shelves and a fresh-smelling store. It makes merchandising so much easier."

"Attention to detail is fantastic – from polished floors to spotless fitting rooms. Our customers regularly comment on how clean the shop is."

"They keep our entrance, tills and displays immaculate, even on our busiest days. It helps us maintain a premium feel on the shop floor."

"From the back-of-house stock areas to the main showroom, everything is kept tidy and hygienic. Their team works around us with no disruption."

"Our beauty counters, mirrors and display units are always perfectly clean. It makes a huge difference to how our products are presented."

"They keep our floors, chillers and checkout area spotless. It supports our focus on hygiene and food safety every single day."

"The team is thorough and reliable – windows, shelving and point-of-sale areas are always dust-free and well presented."

"Our customers often mention how bright and clean the store feels. The cleaning team takes real pride in keeping everything looking fresh."

"Displays, glass cabinets and service counters are always fingerprint-free and shining. It really supports our premium brand image."

"They’re consistent and thorough – our tills, changing rooms and display tables are ready to go before the doors open."

"We’ve noticed fewer complaints and more compliments about the store environment since they took over our cleaning."

"Our fitting rooms, mirrors and product rails are kept in top condition. It helps us maintain a high standard across the entire shop."

"From front doors to back office, everything is consistently clean and tidy. It makes a real difference to staff morale and customer confidence."

"Northern Star work around our trading hours and deliveries. The team are discreet, efficient and know how a busy shopfloor operates."

"Footfall is heavy in our entrance area and tills. Since using Northern Star the floors look better and our store feels much fresher."

"They understand visual merchandising – mirrors, glass and display units are always clean which really helps how our products look."

"Having reliable cleaners means my team can focus on customers. Northern Star just get on with it and the shop is always spotless."

"They take real care over our changing rooms and customer toilets, which has cut down the number of complaints dramatically."

"Our supermarket entrance and trolley bays stay much cleaner now. They manage litter, glass and floors really well on busy days."

"Stockroom floors and back-of-house corridors used to be a headache. Northern Star tidied everything and now keep it under control."

"They respond quickly when we have spillages or weather-related mess at the entrance. Great to have a team we can call on."

"Windows and signage always look clean which really lifts our frontage on a busy high street."

"Northern Star handle three branches for us. Standards are consistent and audits are easy because we know stores are clean."

"They work around our late-night trading hours without disruption. The team are trustworthy and happy to help with last-minute requests."

"The polish on our tile floors makes a real difference to how bright and welcoming the store feels."

"Our head office commented on how clean the branch looked during their visit. That says it all."

"Northern Star’s team are polite with customers and move stock carefully when they clean around our displays."

"We get regular inspections from our brand partners and hygiene is always noted as a strong point."

"Back-office kitchen and break areas are kept to a very high standard which our team really appreciate on long shifts."

"They helped us with a full deep clean before a store refit, then picked up the regular cleaning contract afterwards."

"Our seasonal peaks are intense, but they keep up. Extra shifts are easy to arrange and the store never feels neglected."

"The difference in our shopfront windows before and after they started is night and day."

"Stockroom racking, floors and cages are kept clean which helps with health and safety compliance."

"We had an issue with chewing gum and sticky spillages near the entrance. Northern Star removed it all and now maintain it weekly."

"Auditors picked up on how tidy and clean our premises were and specifically mentioned housekeeping as a strength."

"From day one they understood the importance of presentation in retail. We see them as part of the team, not just a contractor."

"Their industrial cleaning service is thorough and safely executed. Our warehouse floors and high-level areas are finally under control."

"Northern Star planned the work around our shifts and loading times. The team worked safely around moving equipment and vehicles."

"They keep our warehouse floors, racking aisles and loading bays clean and clear, which really helps with safety and inspections."

"From machine areas to staff welfare blocks, everything is kept to a high standard. It’s made a big difference to how our site looks and feels."

"The team understands industrial environments – they manage dust, spillages and high-traffic areas without disrupting production."

"They work safely around forklifts and HGVs, keeping our loading docks and marshalling areas clean while we stay operational 24/7."

"Our walkways, mezzanine floors and stairwells are always kept clear and tidy. It’s helped us maintain our health and safety standards."

"They’ve taken on everything from factory floor cleans to canteens and locker rooms. The site feels much more professional now."

"We rely on them for deep cleans around machinery, pits and service areas. They follow our safety procedures and permits properly every time."

"The warehouse looks sharper inside and out – yard areas, shutter doors and loading ramps are all kept clean and presentable for visitors."

"They scheduled floor scrubbing and high-level cleans around our production runs, so we didn’t lose any output."

"Oil spots, tyre marks and general grime in our loading areas are kept under control, which really helps with audits and client visits."

"They’re proactive – if they spot an issue in the factory or yard, they flag it and sort it. It feels like an extension of our own team."

"Welfare areas, offices and meeting rooms on site are kept just as clean as the warehouse, which makes a great impression on visitors."

"Dust control used to be a constant battle in our unit. Since they took over, our kit and racking stay far cleaner, and staff have noticed the difference."

"They understand PPE, permits and our site rules. The team always signs in correctly and works safely alongside our contractors."

"From high-level beams and pipework to floor edges and corners, their periodic deep cleans keep the whole unit looking under control."

"High-level dust was a big issue over our production lines. After their deep clean the difference in air quality was obvious."

"They handled a full factory shutdown clean for us, including floors, racking and plant. Everything was signed off on time for restart."

"Oil and grease build-up around our loading docks has been dramatically reduced. Slips and trips are far less of a concern now."

"Northern Star followed our permit-to-work procedures and site rules without issue. RAMS were clear and tailored to our environment."

"They cleaned around conveyors and packing machinery carefully, avoiding cables and sensors. Production restarted without a hitch."

"Our distribution centre floors take a hammering from forklifts. After their scrubber-drier clean, the surface looks almost new."

"They managed dust control around sensitive stock areas extremely well. No residue on pallets or racking after the clean."

"Northern Star turned around a very dirty unit between tenants. When we re‑let, the new occupier commented on how clean it was."

"Our insurance inspector highlighted a big improvement in housekeeping and floor condition after their regular cleans began."

"They worked at height on our girders and pipework with the correct access equipment and PPE. Everything felt under control."

"The team were fully briefed on confined-space restrictions around some of our plant areas and respected all boundaries."

"Break rooms, locker areas and welfare facilities for our shift teams are now consistently clean and well presented."

"We used Northern Star for a full pre‑audit deep clean. Our external auditor commented on the quality of housekeeping throughout."

"They removed years of built‑up grime around loading bay doors and dock levellers. It looks like a different building now."

"Forklift tyre marks were a constant battle. Their machine scrubbing programme keeps them under control between repaints."

"Northern Star understood our hygiene requirements in food packing. They used appropriate chemicals and documented everything."

"We run 24/7 and needed cleaners who could slot into our shift pattern. Northern Star do this without impacting output."

"The team are easy to identify on site, follow induction rules and always sign in and out correctly."

"They deep cleaned our mezzanine storage area and racking beams. Stock control labels are now visible again."

"Northern Star’s team removed rust stains and spill residue from our loading bay concrete. It’s much safer and looks professional."

"They tackled overhead ducting and cable trays which had never been cleaned. Dust levels in the building have dropped significantly."

"Our ISO auditor commented that housekeeping and cleanliness had clearly improved over the last year."

"Northern Star dealt with a difficult oil spill and subsequent clean-up quickly and professionally, keeping our operation running."

"Communication is excellent. We get schedule reminders and completion updates after each major clean."

"We use them quarterly for intensive warehouse cleans. Standards never slip and they are always on time."

"The before-and-after photos they supplied were really useful for our internal reporting and landlord updates."

"They treated our staff with respect and worked around break times to minimise disruption in busy welfare areas."

"From initial survey through to completion, Northern Star were professional, safety-focused and delivered exactly what they promised."

"Managing multiple HMOs, I need consistency. Northern Star’s DBS-checked team and high standards make life much easier."

"Communal areas in our HMOs are always presentable. Tenants notice the difference and we get far fewer complaints about cleanliness."

"Hallways, kitchens and shared bathrooms are always spotless after their visits. It makes a huge difference to how long tenants stay."

"They’re reliable, thorough and respectful of tenants. Our student HMOs are kept to a standard that parents and letting agents are happy with."

"Turnarounds between tenancies are much smoother now. They handle full deep cleans so we can re-let rooms quickly and confidently."

"They keep our stairwells, entryways and post areas tidy across several HMOs. It gives a much better first impression during viewings."

"We’ve seen fewer cleaning-related issues raised on inspections. Kitchens, extractor fans and shared fridges are all kept on top of."

"They understand what letting agents and councils look for. Communal areas are always clean and we’re ready for inspections at short notice."

"The team is consistent across all our shared houses – same standards, same schedule. It takes a big chunk of hassle off our plate."

"They’ve helped us keep on top of mould and condensation in busy HMOs by regularly cleaning and wiping down problem areas."

"End-of-tenancy cleans are thorough – ovens, showers and carpets are all brought back to a lettable standard without us having to chase."

"Tenants comment on how clean the communal areas are compared to other shared houses. It really helps us stand out in a crowded market."

"They work around tenants’ routines, giving plenty of notice and being respectful in shared kitchens and lounges."

"Our communal stairwells and entrance halls always smell fresh and look tidy, which reduces complaints to our management team."

"We use them across our co-living properties. They keep on top of bins, recycling areas and shared outdoor spaces as well as inside."

"Having a regular, professional clean has cut down on the time our maintenance team spends dealing with hygiene issues in HMOs."

"They’re flexible with key collections and access, which is ideal when you’ve got multiple HMOs spread across different areas."

"We’ve noticed better feedback on our room listings since we started using them – photos look sharper because the properties are cleaner."

"They take care of shared bathrooms and kitchens to a standard that keeps both tenants and local housing officers happy."

"Communication is excellent. We get photos and updates after deep cleans, which is really useful when managing properties remotely."

"They manage regular cleans for several HMOs and a couple of small blocks. Standards are consistent and we don’t have to keep chasing."

"Since bringing them in, cleanliness is no longer the main source of tension between housemates. It’s been a big win for us and our tenants."

"Their end-of-tenancy deep cleans mean we can re‑let rooms quickly and confidently, without having to go back over anything ourselves."

"Stairwells, kitchens and shared bathrooms in our HMOs are kept to a professional standard which really helps with inspections."

"Northern Star turn around student houses incredibly quickly between academic years. Carpets, ovens and bathrooms are always spotless."

"They understand that tenants come and go at awkward times. Key collection, access and communication are all handled very smoothly."

"Our licensing officer commented that communal areas in our HMOs were particularly well maintained. Northern Star deserve the credit."

"They handle move‑out cleans, carpet shampooing and mattress sanitising for our shared houses. It’s a one‑stop service."

"We use Northern Star for fortnightly cleans across 10 HMOs. They are reliable, flexible and don’t cut corners."

"Tenants often comment that the house feels like a ‘proper home’ rather than a basic rental. Cleanliness plays a huge part in that."

"They tackle the jobs most cleaners avoid – behind cookers, inside fridges and deep descale of showers and toilets."

"Our student blocks have heavy use in kitchens and corridors. Northern Star keep them respectable throughout the term."

"They worked through a long snag list on one of our larger HMOs and didn’t stop until every point was ticked off."

"Rubbish areas and bins were always an issue. Northern Star keep bin stores under control which helps with pests and complaints."

"The team are respectful of tenants’ belongings and always lock up properly. Trust is crucial in HMOs and they have it."

"Booking a last‑minute end-of-tenancy clean is never a problem. They’ve helped us rescue some challenging check‑outs."

"Our HMO inspections go far more smoothly now. The inspector has noted the standard of cleanliness in their reports."

"They deep cleaned years of limescale and mould from older bathrooms. The difference in tenant feedback has been huge."

"Northern Star’s checklists make it easy to demonstrate that cleaning duties are being met in line with our licence conditions."

"They manage weekly cleans on a large HMO portfolio without missing visits. Scheduling and communication are excellent."

"Tenants have commented that the houses smell fresh and feel cared for, which helps with renewals and referrals."

"They took on a very tired block with messy tenants and gradually brought it up to a much better standard over a few visits."

"Communal carpets looked beyond saving, but their deep clean bought us at least another year before replacement."

"They keep our block entrance, mailboxes and handrails clean which really helps first impressions for new viewings."

"Their DBS-checked team is essential for us when working in mixed and vulnerable tenancies. We feel comfortable giving access."

"Northern Star’s reports and photos make it very easy to show landlords exactly what’s been done at each visit."

"They’ve helped us turn around several problematic houses into properties we’re proud to show to prospective tenants."

"Emergency cleans after difficult move‑outs were handled discreetly and thoroughly. Nothing fazes them."

"Our void periods are shorter now because properties photograph better after their deep cleans."

"They are very careful with décor and furnishings and let us know proactively if they spot maintenance issues while cleaning."

"Northern Star deal with pet hair, odours and stubborn stains that standard cleaners simply couldn’t shift."

"They always turn up when they say they will, with the right kit and enough staff to get the job done properly."

"The team are approachable and happy to take direction from our on‑site staff when we need something specific done."

"Costs are clear and predictable which makes budgeting for regular HMO cleans much easier."

"Their flexibility around access and keys has saved us countless trips to site. We trust them to manage it on our behalf."

"Northern Star’s cleaning standards help us achieve the premium rents we target on our professional sharer houses."

"They clean several mixed‑use buildings for us, looking after both the communal residential and the commercial units."

"It’s clear they understand the HMO market. Their work helps us stay compliant and keeps tenants happy."

"From first contact through to regular cleans, the service has been professional, friendly and reliable."

"We recommend Northern Star to other landlords because we know they’ll be looked after to the same standard we receive."

"Our hotel public areas and back-of-house spaces are consistently immaculate. Guests notice the difference."

"Lobby, lifts and corridors are always guest-ready before check-in. Northern Star work quietly in the background and just get it done."

"Public areas are consistently spotless – from reception to the bar. It really supports the standard we promise our guests."

"They work around check-in and check-out times seamlessly. Corridors, stairwells and lifts are always fresh for arriving guests."

"Our function rooms and conference spaces are turned around quickly and to a very high standard between events."

"They understand the pressure of back-to-back weddings and events. Banqueting areas, toilets and foyers are always guest-ready on time."

"Rear-of-house areas like staff corridors, service lifts and laundry routes are kept just as clean as the guest-facing spaces."

"Lobby floors, glass doors and reception desks are always gleaming. It makes a strong first impression for our corporate guests."

"They’re used to late check-outs and early arrivals. The team flexes around our occupancy without any drop in standards."

"Washrooms and public toilets remain fresh throughout busy conference days. Complaints about cleanliness have virtually disappeared."

"They take great care with high-traffic areas like the breakfast buffet and lobby bar, keeping everything looking sharp during service."

"Our spa reception, changing areas and relaxation zones are kept to a standard our guests expect from a premium hotel."

"We rely on them for overnight cleans so that public spaces are ready again for the morning rush. They just get on with it with minimal direction."

"Following their deep clean programme, guest feedback on cleanliness scores has noticeably improved on our review sites."

"Entrance mats, revolving doors and glass balustrades are kept spotless, even in bad weather. It really helps protect our flooring too."

"Our rooftop bar and terrace areas are cleaned and reset to a high standard, which is vital for our evening trade."

"They handle public area cleaning across multiple floors, including staircases and landings, with consistent quality."

"They fit in well with our in-house housekeeping team, taking care of lobbies, corridors and back-of-house routes so our staff can focus on rooms."

"Our reception, lounge and breakfast room are always guest-ready, even on days with high coach and group traffic."

"Mirrors, brasswork and glass in our lobby bar and reception area are kept polished, which really suits our boutique style."

"They’re quick to respond to last-minute requests before VIP visits and site inspections. Nothing is too much trouble."

"Having a reliable public area cleaning partner has made it easier for us to maintain our brand standards across busy seasons."

"They understand the pressures of hospitality. When we’re busy they adapt, and when we’re quiet they focus on deep cleaning projects."

"Our breakfast area and restaurant floors looked tired. Their deep clean and maintenance programme have transformed them."

"Public toilets in bars and restaurants can be a challenge. Northern Star keep ours spotless throughout busy weekends."

"We use Northern Star for periodic deep cleans in our guest rooms. Carpets, headboards and bathrooms all get a proper reset."

"They work closely with our in-house housekeeping team and focus on the heavy-duty and high-level tasks we can’t cover daily."

"Our restaurant kitchen needed a proper deep clean before an EHO visit. Northern Star delivered and we passed with a strong hygiene score."

"They cleaned canopy filters, walls, floors and hard-to-reach areas in our kitchen. The team were fast and knew exactly what to do."

"Our spa and changing rooms see constant use. Northern Star keep tiles, grout and lockers in great condition for our members."

"We run a busy function venue and rely on them to turn around rooms after late events. They always deliver on time for the next booking."

"Northern Star’s team handle sticky floors, glass, and toilets after club nights so our staff can focus on service."

"Our hotel lobby windows and revolving door always look clean, even after busy weekends and wet weather."

"They are careful around guests and equipment, always wearing uniforms and ID, and follow our health and safety rules."

"We bring them in for quarterly deep cleans of carpets and upholstery in our bar area. The difference is night and day."

"Our gym equipment and mats are sanitised properly after their visits. Members regularly comment on how clean everything feels."

"During peak season we extend hours and Northern Star flex their schedule to keep front-of-house spaces looking sharp."

"They worked overnight to deep clean our restaurant kitchen ahead of a reinspection. We moved from a 3 to a 5 hygiene rating."

"Changing rooms and wet areas can quickly get grimy. Northern Star keep on top of it with regular deep cleans."

"Our rooftop bar needs to look perfect for Instagram. Floors, glass and furniture always look great after their visits."

"They handle sticky dancefloors, glass and toilets after weekend DJ nights so we can open fresh the next day."

"Banquet chairs, skirting boards and high-level areas in our ballroom were thoroughly cleaned before a big corporate event."

"They respect our guests’ privacy and work around occupied rooms. Communication with reception is always smooth."

"Our bar and restaurant floors were stripped and resealed. Guests and staff both noticed how much brighter the space feels."

"They handled kitchen extraction and duct cleaning as part of our TR19 compliance. Paperwork and photos were all supplied promptly."

"We had a serious spill in our restaurant mid-service. Northern Star got a team on site quickly to help us stay open safely."

"Northern Star’s cleaning standards support the premium image we promote for our boutique hotel."

"Our gym members notice when the changing rooms are anything less than perfect. Northern Star keep them up to standard every time."

"They handled post-refurb deep cleaning of our reception and bar, including dust removal from lighting and high-level features."

"Our housekeeping team love working with them. They’re respectful, proactive and happy to help with extra tasks when needed."

"Glass balustrades, mirrors and chrome are kept streak‑free which is vital for our modern bar aesthetic."

"We booked a full deep clean ahead of our hotel rebrand launch. The venue looked fantastic in all the marketing photos."

"They take real care over details like skirting, door frames and vents that guests might not consciously notice but definitely feel."

"Northern Star always arrive on time for our scheduled cleans, even during peak season when we’re operating at full capacity."

"Kitchen floors and walls were thoroughly degreased. The team worked around our equipment without causing any damage."

"Our cocktail bar furniture and upholstery get heavy use. Their deep clean makes everything look and feel premium again."

"They manage to work efficiently without getting in the way of guests or service. That balance is hard to find."

"Poolside flooring and changing areas look significantly better since they started deep cleaning for us."

"We can rely on Northern Star to get everything back to ‘day one’ standard after busy weekends and event-heavy periods."

"I would happily recommend them to any hotel or hospitality business looking for reliable, high-standard cleaning support."

"After our office renovation, Northern Star’s deep clean made everything spotless and ready for staff to move in."

"We had builders’ dust everywhere. Northern Star came in over a weekend and by Monday the office looked like a finished project, not a building site."

"Their deep clean after a COVID outbreak reassured staff and helped us reopen quickly with clear documentation for our risk assessments."

"They arrived the same day after a water leak and worked late into the night. Floors were dried, disinfected and safe for trading again."

"Our kitchens and washrooms had built up years of grime. Their deep clean reset everything and we now maintain it with regular visits."

"We had a last‑minute client visit and needed a full deep clean of meeting rooms, reception and washrooms. Northern Star pulled it off flawlessly."

"Their team handled a difficult biohazard clean professionally and with sensitivity. Everything was made safe and properly documented."

"We use Northern Star annually for a top‑to‑bottom deep clean. Each time they find areas other cleaners have missed and bring them back to standard."

"Our carpets looked ready for replacement. Their deep clean removed stains we thought were permanent and saved us thousands."

"They decontaminated our gym equipment, mats and changing rooms after a suspected outbreak. Members commented on how clean everything felt."

"Northern Star responded within two hours to a sewage backflow issue. The area was cleaned, sanitised and odours removed by the end of the day."

"The electrostatic fogging gave our staff confidence to return to work after a virus outbreak. The process was well explained and documented."

"We had a serious leak from an upstairs unit. Northern Star handled extraction, disinfection and odour control without disrupting our trading."

"Their out‑of‑hours team worked overnight on a full office deep clean. By morning, everything from skirting boards to vents looked brand new."

"We needed a trauma clean in a sensitive area of our site. Northern Star handled it discreetly, safely and with full respect for those involved."

"Post‑construction dust had settled everywhere, including ceiling tiles and vents. Their team worked methodically until every surface was clear."

"We booked a full ‘blitz’ deep clean over a bank holiday. The difference when staff came back on Tuesday was incredible."

"Their team removed heavy grease and build‑up from our staff kitchen and canteen. It felt like a brand new space afterwards."

"We had odour issues in an old building. Their deep clean and ventilation work removed the smell completely."

"Northern Star’s emergency team attended a flood in our warehouse overnight. By the next day we were able to reopen safely."

"They cleaned every inch of our training centre ready for an important accreditation visit. We passed with positive comments on cleanliness."

"We used Northern Star for a full landlord ‘reset’ after a long tenancy. Walls, floors, appliances and bathrooms all looked refreshed."

"Their team removed nicotine staining and strong odours from a unit we took over. You’d never know how bad it was before."

"We book deep cleans at the end of each quarter. It keeps our premises looking sharp and stops dirt building up unnoticed."

"Northern Star were recommended by another tenant in our building. Their deep clean exceeded expectations."

"They handled chemical cleaning in a controlled way, following our COSHH procedures and using the correct PPE at all times."

"We had a fire in a storage area. Northern Star helped with smoke damage cleaning and odour control so we could re‑use the space."

"Their reporting and before‑and‑after photos are really useful for our insurers and senior team."

"We book a deep clean every time we reconfigure our warehouse layout. Northern Star are now part of that standard process."

"The team are polite, uniformed and clearly well trained. They take pride in finishing every area to a high standard."

"They deep cleaned our toilets, changing rooms and showers after years of heavy use. Staff feedback has been overwhelmingly positive."

"Their emergency response line actually answers the phone. Within hours we had a plan and a team on site."

"They cleaned ceilings, walls and floors in our production office, removing years of nicotine and dust. The room is unrecognisable."

"Northern Star worked alongside other contractors without any issues. They were professional and well organised."

"Our boardroom and client areas needed a serious refresh. After the deep clean, they looked and smelled brand new."

"They used the right chemicals and methods for our specialist flooring, checking data sheets before they started."

"We bring Northern Star in whenever we take on a new lease. Their deep clean gives us a solid base before we fit out."

"They cleaned our server room environment carefully, following all instructions about static and equipment."

"From first survey to final walk‑through, their attention to detail stood out compared with other cleaning companies we’ve used."

"We wouldn’t hesitate to call Northern Star again for any deep cleaning or emergency response work. They simply get the job done."