Case Studies

Real Cleaning Businesses. Real Numbers. Real Results.

No fluff, no "up to" claims. These are actual cleaning companies using the Northern Star CRM — with the numbers to prove it.

£4,200
Invoices recovered
3 → 12
Properties scaled
0
Double-bookings
+8
New regulars (3 months)
Solo Plan · £29/month
SD
Sarah D.
Solo Cleaner, Leeds

Solo Cleaner Stops Losing Bookings and Adds 8 Regular Clients in 3 Months

Running a business from WhatsApp meant missed messages and missed bookings. The CRM's online booking page captured clients at 11pm while Sarah slept. Automated invoicing recovered £195 she didn't know was owed.

+8 RegularsZero Missed Bookings25:1 ROI
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+8

New regular clients

0

Missed bookings

£195

Invoices recovered

40m

Admin saved daily

Team Plan · £59/month
MT
Mike T.
Sparkle Clean, Manchester

4-Person Cleaning Team Eliminates Double-Bookings Overnight

A shared Google Sheet meant two cleaners at one house and nobody at another. Staff dashboards with individual logins, availability tracking, and automated reminders fixed all three problems in week one.

Zero Double-Bookings4 Staff Dashboards7.6:1 ROI
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0

Double-bookings (5mo)

0

Complaint calls

3h

Admin saved/week

4

Staff on own logins

Team Plan · £59/month
PK
Priya K.
Fresh Start Cleaning, Birmingham

Cleaning Company Recovers £4,200 in Unpaid Invoices in 6 Weeks

£1,840 in unsent invoices. £960 in unfollowed payments. £780 in jobs never billed at all. Priya didn't know she was owed £4,200 until she did the audit. Automated invoicing recovered almost every penny.

£4,200 Recovered98% Paid in 14 DaysZero Manual Invoices
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£4.2k

Recovered in 6 weeks

0

Manual invoices since

98%

Paid within 14 days

+£60

Uplift per deep clean

Enterprise Plan · £89/month
JR
Jenny R.
Turnover Clean Co, Nottingham

Airbnb Cleaning Business Scales From 3 to 12 Properties in 6 Months

Jenny was saying no to hosts because she couldn't solve the logistics. Area-based routing, property checklists, and recurring contracts turned the CRM into the operations manager she couldn't afford to hire.

3 → 12 Properties7 Staff Managed100% Host Retention
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12

Properties managed

~40

Turnovers/month

£3.6k

Monthly revenue

0

Missed turnovers

Your Business Could Be the Next Case Study

14-day free trial. No card required. From £29/month. Join Sarah, Mike, Priya, and Jenny — cleaning businesses that stopped guessing and started growing.