Northern Star CRM

Invoicing Built for Cleaning Businesses

Branded invoice PDFs generated straight from the job record, emailed to the customer in minutes, and tracked until they are paid. No Word templates, no Sunday night admin shift.

Paperwork That Looks Like a Proper Company Sent It

Because it did. Yours. Every invoice is generated as a clean PDF carrying your logo and your business name, pulled from your own settings. No CRM branding, no "powered by" clutter on your customer's paperwork.

And because your quote PDFs are generated in the same style, the customer sees consistent, professional documents from the first quote to the final invoice. That consistency is what makes a two-person outfit look like an established firm.

  • + Your logo and business name on every invoice
  • + Same style as your quote PDFs, automatically
  • + Emailed straight to the customer from the CRM

Sparkle South Cleaning

hello@sparklesouth.example

INVOICE

Invoice no: INV-0214Date: 31 March
DescriptionAmount
Weekly office clean x 4£320.00
Interior windows£45.00
Total due£365.00

Thank you for your business

Illustration of the invoice PDF - your logo and business name, not ours

Invoices Start From the Job, Not a Blank Page

The slowest part of invoicing is remembering. What did we do? Which week was the extra visit? What did we agree? When your jobs live in the same system, the invoice starts from the work you actually did - the customer, the site and the cleans are already there.

Raise it, check it, email it. Because the CRM runs in the browser, that can happen from a phone in the van before you drive off, while the job is still fresh - which is exactly when invoices should go out.

See how jobs are scheduled

Invoices

INV-0214Hartley Office Park£365.00Sent
INV-0213Beech Road Dental£180.00
INV-0212Fern House HMO£240.00
INV-0209Unit 4 Retail£95.00Overdue

Illustration of invoice tracking - paid and outstanding at a glance

Money Out, Next to Money In

An invoice list only tells you half the story. The CRM also tracks your expenses and receipts - the mops, the chemicals, the fuel, the van repair - so what you spend sits alongside what you bill.

Come tax time, or just when you are wondering why a busy month felt tight, the numbers are in one place instead of a shoebox of receipts and a banking app.

  • + Log expenses and receipts as they happen
  • + Spending sits alongside your invoicing
  • + One system to look at, not three

This Month

Cleaning suppliesTrade counter

-£86.40

FuelVan

-£64.20

WorkwearUniform order

-£38.00
Invoiced this month£2,140.00

Illustration of expense tracking - example figures

The Sunday Night Shift vs the Two Minute Job

Most cleaning companies do not have an invoicing problem. They have an invoicing evening, every week.

Word template and a prayer

  • - Invoices built by hand from last month's copy
  • - The template breaks every time a line is added
  • - Sent days after the work, paid weeks after that
  • - "Did they pay?" means searching the bank app and the inbox

From the CRM

  • + Invoice generated from the job record in minutes
  • + Branded PDF that never breaks its layout
  • + Emailed the day the work is done, from the van if you like
  • + Paid and outstanding tracked on one screen

Job to Paid in Four Steps

The whole flow, without leaving the CRM.

1

Finish the job

The work is already in the system - customer, site and cleans included.

2

Raise the invoice

Generated from the job record as a branded PDF with your logo and name.

3

Email it

Sent straight to the customer, with a Pay Now button if card payments are on.

4

Watch it get paid

Status tracked in the CRM until the money is in - and chased if it is not.

Works With the Rest of the CRM

Frequently Asked Questions

Are the invoices branded as my company?

Yes. Invoice PDFs carry your logo and your business name from your settings. Everything the customer receives looks like your company sent it.

What does my customer actually receive?

An email from the CRM with the branded invoice PDF, and a Pay Now button if you have card payments switched on. It reads as paperwork from your company, not from a piece of software.

Can customers pay an invoice by card?

Yes, optionally. Connect your own Stripe account and every emailed invoice gets a Pay Now button. The money goes to your Stripe account and out to your bank - we never hold it.

Can I see what is outstanding?

Yes. The CRM tracks the status of every invoice, so paid and outstanding are visible at a glance instead of buried in an email trail.

Does it handle expenses too?

Yes. Expense and receipt tracking is built in, so what you spend on materials, fuel and supplies sits alongside what you invoice.

Do invoices match my quotes?

Yes. Invoice PDFs and quote PDFs are generated in the same style, so a customer sees consistent paperwork from the first quote to the final invoice.

Can I invoice from my phone?

Yes. The CRM runs in the web browser, so you can raise and email an invoice from a phone, tablet or laptop - including from the job itself before you drive off.

Try It Free for 28 Days

Full access to everything, no card needed, and nothing charges automatically at the end. Invoicing is on every plan - see pricing or read reviews from cleaning businesses.