Northern Star CRM

A Staff Rota That Is Never Out of Date

Assign cleaners to jobs, see the whole week for the whole team on one screen, and know that every change lands in the right cleaner's pocket the moment you save it.

The Week at a Glance, for the Whole Team

The rota is where a cleaning company either runs smoothly or falls apart. Printed sheets die the moment someone swaps a shift. WhatsApp rotas get buried under two hundred messages. We built this rota because our own company lived that - and this is the real screen we run our cleaners on every week.

Every cleaner, every job, every site and every time across the week, on one view. One-off jobs and recurring cleans sit on the same rota, so the week you are looking at is the whole week.

  • + Every cleaner and every job on one screen
  • + One-off and recurring work on the same rota
  • + Assign a single cleaner or a team to any job
Staff rota in the Northern Star cleaning CRM showing cleaners assigned to jobs across the week

The real rota - the same screen we run Northern Star Cleaning on

Add a Cleaner, and Their Login Exists

Growing the team should not mean an evening of admin. Add a staff member in seconds and they are on the rota immediately - with their own login created at the same time, so they can see their job list from their first morning.

Your plan sets the only limit: up to 3 staff on Starter, up to 15 on Pro, unlimited on Business. Every plan has every feature, so growing never means unlocking things you thought you already had.

See what your staff see when they log in

Adding a new staff member with their own login in the cleaning CRM

Adding a staff member - seconds, not an evening of setup

Sick Days Become a Reassignment, Not a Phone-Around

The 6am text saying "can't make it in" used to mean an hour of calls: who is free, who knows the site, who can get there. With a live rota it is a few clicks - move the job to another cleaner and you are done.

Both job lists update instantly. The cleaner coming off the job sees it gone; the cleaner taking it sees the site, the address and the time. Nobody needs telling, because the rota does the telling.

  • + Reassign any job in a few clicks
  • + Both cleaners' lists update the moment you save
  • + The customer's clean still happens on time

Tuesday 6:00 PM - Office clean

Hartley Office Park - Unit 2

Assigned to

D
DawnOff sick today

M
MarekReassigned - now in his job list

Rota and both job lists updated instantly

Illustration of reassigning a job when someone is off

The Printed Rota vs the Live Rota

A rota is only useful if everyone is looking at the same one.

Printed sheet or group chat

  • - Out of date the moment someone swaps a shift
  • - Half the team is looking at last week's version
  • - Only one person really knows the schedule
  • - Every change needs an announcement and a reply

The live rota

  • + One version, always current, for everyone
  • + Changes land in the right cleaner's list instantly
  • + The schedule lives in the system, not one head
  • + In every cleaner's pocket, on any phone

Running in Four Steps

From first cleaner to a rota that runs the week.

1

Add your staff

Seconds each, and every cleaner gets their own login at the same time.

2

Assign jobs

Cleaners or teams onto one-off jobs and recurring cleans.

3

See the week

The whole team, every job, every site and time on one view.

4

Change it live

Swaps, sickness and new jobs update every affected job list instantly.

Works With the Rest of the CRM

Frequently Asked Questions

How many staff can I put on the rota?

It depends on your plan, and that is the only difference between plans. Starter covers up to 3 staff, Pro up to 15, and Business is unlimited. Every plan has every feature.

Do my cleaners need training to use it?

No. A cleaner logs in and sees their own jobs with addresses and times. There is nothing else for them to learn unless you want them to do more.

Can two cleaners work the same job?

Yes. Assign a single cleaner or a team to any job or recurring clean, and it appears in each assigned cleaner's own job list.

Can cleaners see each other's jobs?

Each cleaner's login shows their own job list. The full rota across the team is yours as the owner.

What happens when someone is off sick?

Reassign their jobs to another cleaner in a few clicks. Both cleaners' job lists update instantly, and the rota reflects it straight away.

Does the rota show one-off and recurring jobs together?

Yes. One-off jobs, deep cleans and recurring cleans all live on the same rota, so the week you are looking at is the whole week - not one system for contracts and a diary for everything else.

Is the rota on their phones?

Yes. Staff logins work in the browser on any phone, so the live rota and their job list are always in their pocket - nothing to install.

Try It Free for 28 Days

Full access to everything, no card needed, and up to 3 staff on the trial so you can run a real week on it. See pricing or read reviews from cleaning businesses.