Northern Star CRM

Book the Clean Once. Let It Run All Year.

Job scheduling built around how cleaning actually works: recurring cleans one to five times a week at set times, one-off jobs booked in seconds, and every visit landing on the rota and in your cleaners' job lists automatically.

Most Cleaning Work Repeats. Your Booking Should Not.

The office wants Tuesday and Friday evenings. The retail unit wants every weekday before opening. The HMO wants a fortnightly going-over. A diary makes you write that out fifty-two times a year; a generic scheduler makes you rebook it forever.

Here you set the pattern once - the days, the set times, anywhere from one to five visits a week - and the CRM generates every visit from there. Change the pattern later and every future visit updates. Nothing gets rebooked, ever.

  • + Recurring cleans from 1 to 5 times a week at set times
  • + One-off, deep clean and end of tenancy jobs alongside
  • + Change the pattern once, every future visit follows

Weekly office clean

Hartley Office Park - Unit 2

Repeats on

MTWTFSS
Time6:00 PM
Assigned toDawn + Marek

Coming up

Tue 6:00 PM - on the rota

Fri 6:00 PM - on the rota

Illustration of a recurring clean - book the pattern, not the visits

Your Whole Week on One Screen

This is the real dashboard, not a mock-up - the same screen we run Northern Star Cleaning on. Today's jobs, this week's cleans, who is where and what has been invoiced, without opening a single spreadsheet.

Every job carries its customer, its site address and its time, so nothing depends on your memory or a note on the fridge. And because a customer can have more than one site, the jobs are booked against the address your cleaners actually turn up to.

See more screens of the CRM

Northern Star CRM main dashboard showing scheduled cleaning jobs for the week

The live dashboard - real system, not a concept

One Booking, Everywhere It Needs to Be

A booked job is not just a line in a calendar. The moment you save it, it flows through the rest of the system - which is the whole point of the jobs, the rota, the staff logins and the invoicing living in one place.

Customers can start the chain themselves too: the CRM gives you online booking and quote request pages to link from your own website, and those requests arrive ready to schedule.

You book the job

One-off or recurring, against the customer and their site.

It lands on the rota

Visible in the week-at-a-glance rota straight away.

Your cleaner sees it

In their own job list, with the address and time.

It becomes the invoice

The invoice starts from the work, not a blank page.

The Diary vs the Scheduler

Paper diaries and spreadsheets are fine, right up until the week you are too busy to keep them.

Diary and spreadsheet

  • - The same cleans written out week after week
  • - A swap means crossing out and hoping everyone heard
  • - Only one person really knows the schedule
  • - The diary never tells the cleaner - you do, by phone

With the scheduler

  • + Recurring cleans generate themselves all year
  • + A change updates the rota and every job list instantly
  • + The schedule lives in the system, not one person's head
  • + Cleaners see their jobs, addresses and times themselves

Scheduled in Four Steps

From new customer to a schedule that runs itself.

1

Add the customer and site

Contact details plus the address your cleaners turn up to. Multiple sites per customer are fine.

2

Book the job

One-off, or recurring with days and set times from once to five times a week.

3

Assign your staff

The job appears on the rota and in their personal job list the moment you save.

4

Let it run

Recurring cleans repeat on their own. Change the pattern once and the future follows.

Works With the Rest of the CRM

Staff Rota

Who is on which job, at a glance.

Staff Logins

Every cleaner sees their own list.

Invoicing

Branded PDFs, emailed and tracked.

Frequently Asked Questions

Can I book recurring cleans?

Yes, that is the heart of it. Jobs can repeat from one to five times a week at set times. Book the pattern once and every visit is generated for you, on the rota and in the assigned cleaner's job list.

Can I book one-off jobs as well?

Yes. End of tenancy cleans, deep cleans and emergency call-outs book in seconds alongside the recurring work, and they appear on the same rota and staff job lists.

What happens if I change a recurring job?

Change the pattern, the time or the assigned staff once and every future visit updates. You do not edit fifty-two diary entries.

Can customers book cleans online?

Yes. The CRM includes online booking and quote request pages you can link from your own website, and those bookings arrive in the system ready to schedule.

Can a customer have more than one site?

Yes. A customer can have multiple sites, each with its own address, and every job is booked against the site your cleaners actually turn up to.

Can I see all jobs for one customer?

Yes. Every customer record shows their sites, their booked jobs, their quotes and their invoices in one place.

Do staff see new jobs straight away?

Yes. The moment you assign a job it appears in that cleaner's own job list under their login, with the address and time.

Try It Free for 28 Days

Full access to everything, no card needed, and nothing charges automatically at the end. Scheduling is on every plan - see pricing or read reviews from cleaning businesses.

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