Cleaning Business CRM Software

The CRM built by a cleaning company,
for cleaning companies

We run Northern Star Cleaning on this exact system every day. Jobs and recurring cleans, staff rota, staff logins, quotes, invoicing with card payments and expenses. Now any cleaning business can use it.

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28 days
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Every feature
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Sound Familiar?

These are the problems that made us build the CRM in the first place. If your week sounds like this, it was built for you.

Where am I working today?

Your phone starts at 7am. Every cleaner needs the address, the time, the parking situation. You are a call centre before you have had a brew.

Fixed: every cleaner has their own login with their own job list, addresses and times included. See staff logins

The rota is out of date again

The printed sheet died the moment someone swapped a shift. The WhatsApp version is buried under two hundred messages, and half the team is looking at last week's.

Fixed: one live rota. Change it once and it changes on every phone instantly. See the staff rota

I book the same cleans every single week

The office is every Tuesday and Friday. The retail unit is every weekday. And you write them into the diary again, and again, fifty-two times a year.

Fixed: set the pattern once, one to five times a week, and every visit books itself. See job scheduling

Quotes get done at ten at night

You clean all day, then the admin shift starts. The quote you promised on Tuesday goes out on Friday, and by then someone else has won the work.

Fixed: branded PDF quotes in minutes, sent the same day, converted to a booked job in one click. See quoting

Invoices go out late and get paid later

The invoice gets built in Word on Sunday night, sent Monday, and then sits unpaid while the customer finds their online banking.

Fixed: invoice straight from the job record, emailed with a Pay Now card button on it. See invoicing

Everything lives in my head

What you charged them last time, which site has the awkward alarm code, who still owes you. If you are off for a week, the business is off for a week.

Fixed: every customer, site, quote, job and invoice in one system anyone you trust can pick up. See what it does

See Inside the CRM

Real screens from the live system, not mock-ups. Scroll across to see the owner side and the staff side.

Northern Star CRM main dashboard showing jobs, customers and revenue for a cleaning company

Main Dashboard

Your whole cleaning business on one screen. Jobs today, who is where, and what has been invoiced.

Adding a staff member to the cleaning CRM with their own login

Add Staff in Seconds

Add a cleaner, and they get their own login straight away. No setup calls, no per-feature charges.

Staff rota view in the cleaning CRM showing which cleaner is assigned to which job

Staff Rota

Assign cleaners to jobs and recurring cleans. Everyone can see the week at a glance.

Staff login dashboard where a cleaner sees their own schedule

Staff Dashboard

What your cleaner sees when they log in. Their day, their jobs, nothing they do not need.

A cleaner's job list in the CRM showing site addresses and times

Staff Job List

Each cleaner's list of jobs with addresses and times. No more morning phone calls asking where they are meant to be.

Scroll sideways to see more screens

Everything a Cleaning Business Actually Needs

No modules to bolt on and no features held back. Every plan has all of it; plans only differ by staff count.

Job Scheduling and Recurring Cleans

Book one-off jobs or recurring cleans one to five times a week at set times. They land on the rota automatically.

More on job scheduling

Staff Rota and Assignment

Put the right cleaner on the right job. The rota updates for everyone the moment you change it.

More on the staff rota

Staff Logins

Every cleaner gets their own login with their own dashboard and job list, on any phone. Included on every plan.

More on staff logins

Quotes

Send professional quotes that turn into jobs with one click when the customer says yes.

More on quoting

Invoicing with Branded PDFs

Invoices generated as PDFs with your logo and your business name, emailed straight to the customer.

More on invoicing

Card Payments

Connect your own Stripe account and every invoice gets a Pay Now button. Money goes straight to your bank.

More on card payments

Why This CRM Is Different

Most cleaning software is built by software companies guessing at cleaning. Ours went the other way round.

We are a cleaning company first. Northern Star Cleaning cleans offices, retail units, industrial sites and HMOs across the North West. The CRM exists because we needed it ourselves: we were running jobs off WhatsApp messages, a paper diary and a spreadsheet that only one person understood.

So we built our own system, and we have run the whole business on it since. Every feature on this page is something we use on real jobs with real staff. When a screen was confusing, our own cleaners told us, and we fixed it. When invoicing was slow, it was our money arriving late, so we made it fast.

That is also why requests get built. If something does not fit how your cleaning business works, email us. We are not a faceless platform with a feature voting board; if it would help our company too, it usually gets added, and that is included in the price.

Your Week, With and Without It

The work is the same. The admin around it does not have to be.

Without the CRM

  • - Phone rings from 7am with cleaners asking where they are working
  • - Rota lives in a group chat and nobody trusts it
  • - The same recurring cleans get rebooked into the diary by hand
  • - Quotes go out days late, built at the kitchen table
  • - Invoices come from a Word template on Sunday night
  • - Finding out who has paid means searching your inbox

With the CRM

  • + Cleaners open their own job list and go - addresses and times included
  • + One live rota that updates on every phone the moment you change it
  • + Recurring cleans book themselves, one to five times a week
  • + Branded quotes sent the same day and converted to jobs in one click
  • + Invoices emailed straight from the job with a Pay Now button
  • + Paid and outstanding on one screen, at a glance

Built for Every Size of Cleaning Business

Domestic, commercial, offices, retail, HMO or end of tenancy - the CRM fits the size you are now and grows when you do.

Solo Cleaners

You are the cleaner, the scheduler, the quoter and the accounts department. The CRM takes the last three off your evenings: cleans book themselves, quotes take minutes and invoices go out with a Pay Now button the day the job is done.

Starter covers you and up to 3 staff

Growing Teams

The point where WhatsApp and a diary stop working is usually cleaner number three. Staff logins end the morning phone calls, the live rota survives every swap and sick day, and you finally see the whole week on one screen.

Pro covers up to 15 staff

Established Firms

Multiple sites, recurring contracts and a wage bill mean the paperwork has to be right. Consistent branded quotes and invoices, a full history against every customer and site, and expenses tracked next to income.

Business is unlimited staff

What Cleaning Companies Say

Rated 4.9 out of 5 by the cleaning businesses using it.

We moved off spreadsheets in an afternoon. The rota alone has saved us hours every single week.

Domestic cleaning company, Greater Manchester

Staff logins stopped the constant morning calls. Everyone just checks their list and goes.

Commercial cleaning firm, Cheshire

Invoices with a Pay Now button get paid so much quicker. Wish we had done this years ago.

Office cleaning contractor, Merseyside

Read all CRM reviews

Simple, Honest Pricing

Every plan has every feature. The only difference is how many staff you can add. Pay monthly, or yearly and save 35 percent.

Starter
£29/month
Up to 3 staff
Pro
£59/month
Up to 15 staff
Business
£119/month
Unlimited staff

See full pricing, plan comparison and card payment fees

Frequently Asked Questions

Straight answers about the CRM. Anything else, ask us directly.

What is a cleaning business CRM?

A cleaning business CRM keeps your customers, jobs, staff rota, quotes and invoices in one system instead of spread across WhatsApp, paper diaries and spreadsheets. Ours also lets staff log in to see their own job list, and lets you take card payments on the invoices you send.

Who is this CRM for?

Cleaning companies of any size, from a solo cleaner up to firms with unlimited staff. Domestic, commercial, offices, retail, HMO, end of tenancy. If you book cleans, send staff to sites and invoice for the work, it fits.

Is there really a free trial with no card?

Yes. You get 28 days with full access to every feature and we do not ask for a card. Nothing charges automatically at the end because we do not hold a card to charge.

Do you handle recurring cleans?

Yes. Jobs can be booked as one-offs or as recurring cleans from one to five times a week at set times, and they appear on the rota and in each staff member's job list automatically.

Can my staff use it too?

Yes. Every staff member gets their own login with their own dashboard and job list showing where they need to be and when. Staff logins are included on every plan; plans only differ by how many staff you can add.

How is this different from a generic CRM?

We are a working UK cleaning company and this is the system we run our own business on. It was built around cleaning work: recurring cleans, site addresses, rotas, staff on the road, quotes that become jobs and jobs that become invoices. Nothing was designed in the abstract.

Run Your Cleaning Business on the Same System We Do

28 days free with everything unlocked and no card needed. If it does not save you time, walk away and it costs nothing.

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